Start Logic Hosting is a rip off!!

If you are looking for a good affiliate program for web hosting, DO NOT pin your hopes on this company. A friend of mine did- she sold 7 accounts to classmates of hers, and almost lost them until she could document and prove that she actually spoke to the people.

But the latest kick in the head came recently. Her commissions were way up- into the $5000 range. Then, Start Logic sent her the following email:

"Dear {name deleted},
Thank you for contacting StartLogic technical support.

I'm afraid we have some disappointing news on this front. You probably realised there was a remarkable spike in your affiliate sales. That raised flags in our accounting department, and on further investigation, we discovered that they were all due to a salesman here who had apparently not cleared his browser out, and as a result, all his subsequent sales were being mistakenly credited to your affiliate.
We've confirmed this using the IP address which uniquely identifies the computer used to place the orders, and they all track back to the same location. Unfortunately, as a result, they do not qualify as legitimate affiliate sales, and so we are unable to process payment for these. I apologize very deeply for any inconvenience this may cause, and we have taken appropriate action to prevent any re-occurrence. Please let us know if we can help you in any other way.

Thank You,
Jim Mclennan
StartLogic technical support"

First of all, they are lying to her, no way that is true! How did this "sales rep" get her cookie?
Even if he did, how did it get applied to phone orders?

And, why did they have to research by IP? How come the sales rep didn't have his ID on them from him entering them in to the system?

I do customer service work for a living, and every order I enter or every time I even touch an account to render customer service, it is branded with my user ID and the time.

So I want to issue this warning to all aspiring affiliate marketers. This company will steal your commissions. Do not waste your time and your space on your virtual real estate!